Privacy Policy

Effective Date: 1 July 2026
Last Updated: 1 July 2026

Pusat Pembangunan Reka Bentuk Malaysia Sdn. Bhd. ("DDEC Malaysia", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information when you access our website, register for our programmes, purchase our services, or interact with us.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Telephone Number
• Company Name
• Business Address
• Billing Information
• Payment Transaction Information
• Information submitted through forms or enquiries

2. How We Use Your Information

Your information may be used for the following purposes:

• Process registrations and payments
• Deliver our products and services
• Issue invoices and payment receipts
• Communicate regarding programmes, workshops, and events
• Respond to enquiries and customer support requests
• Improve our website and customer experience
• Meet legal and regulatory obligations

3. Payment Security

All online payments are processed securely through our authorised payment gateway providers. We do not collect, process, or store your debit card or credit card information on our own servers.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. Your information may only be shared where necessary with:

• Authorised payment gateway providers
• Professional service providers assisting our operations
• Government or regulatory authorities where required by law

5. Data Security

We implement reasonable administrative, technical, and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, misuse, or destruction.

6. Personal Data Protection Act 2010 (PDPA)

Pusat Pembangunan Reka Bentuk Malaysia Sdn. Bhd. complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We collect, process, use, and retain personal information only for lawful purposes directly related to the services we provide.

Your personal information may be collected when you:

• Register for training programmes, workshops, seminars, or events
• Purchase our products or services
• Submit enquiries through our website
• Subscribe to newsletters or announcements
• Contact us through email, telephone, or social media

The information collected is used solely for purposes including:

• Processing registrations and payments
• Managing customer relationships
• Providing requested services
• Issuing invoices, receipts, certificates, and official communications
• Complying with legal obligations

We will not disclose your personal information to third parties unless:

• You have given your consent;
• The disclosure is necessary for payment processing or service delivery;
• Required under Malaysian law.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse website traffic, remember user preferences, and enhance user experience. You may disable cookies through your browser settings at any time.

8. Your Rights

Subject to the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request clarification regarding how your information is processed

9. Privacy Enquiries

If you have any questions regarding this Privacy Policy or your personal data, please contact us.

10. Contact Us

Pusat Pembangunan Reka Bentuk Malaysia Sdn. Bhd.

Website:
https://yourdomain.com

Email:
info@yourdomain.com

Telephone:
+60-XX-XXXX XXXX

Business Address:
Your Registered Business Address